NEW COURSE LAUNCH

CARE: Cybercrime Awareness and Response education

Course Highlights

The CARE course was developed to meet a growing need in victim services. As more people experience harm online, through scams, harassment, sextortion, doxxing, or fraud, many service providers are being asked to respond without specific training on these issues. CARE fills this gap by offering clear, practical guidance on a wide range of online harms, from serious harms such as financial fraud and image-based abuse to lower-risk online harms that still have a real impact. With more victims seeking trauma-informed, cyber-aware support, this course helps ensure you’re prepared to meet that need with confidence and care.

This course will equip you with a deeper understanding of how cyber harms occur, how to recognize behavioural cues in victims, how to take immediate steps to reduce harm, and how to provide supportive, trauma-informed care in the context of online victimization.

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Tailored for every support worker

This one-of-a-kind course expands the knowledge of professionals in victim services, offering clear guidance on navigating the digital side of harm. It does not provide counselling or therapeutic training; you already bring that expertise. Instead, it equips you with essential digital context and practical strategies to recognize, understand, and respond to technology-facilitated harm. Whether you’re supporting someone facing online harassment, image-based abuse, or identity theft, the course provides tools to deepen your understanding and apply it directly within your service. Building on your existing knowledge of victim service work, it adds a critical digital lens to help you better understand online harms. Together, these perspectives will strengthen your practice and prepare you to meet the current demands of victim support.

Although CARE was created with non-profit victim service professionals in mind, it is open to everyone: professionals, volunteers, and concerned citizens who want to learn how to support those impacted by cybercrime.

Course Features

  • Expert-Led, Practice-Informed Content: Developed by cybersafety experts, this course combines evidence-based insights with practical strategies tailored for real-world use in victim support settings.
  • Ready-to-Use Handouts: Access downloadable resources you can share directly with victims, offering plain-language guidance on how cyber harms happen, what immediate steps to take, and how to enhance online safety.
  • Extensive Resource Library: Includes a curated list of support services, reporting platforms, safety guides, scam awareness tools, and continuing education opportunities.
  • Simple, Accessible Design: Clean, user-friendly layout that makes it easy to follow along, revisit key sections, and find what you need quickly.
  • Entirely Self-Paced Format: Complete the course at your own pace without losing your place.
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Made with care

Supporting the Full Scope of Victim Service Responsibilities

Practical, informative, and relevant information

CARE is designed to build upon your expertise, not replace current practice. Designed with victim services in mind, the content is practical, relevant, and easy to reference. With a strong focus on clarity and detail, it provides accessible guidance on everything you need to know to address these types of harm effectively in your work with confidence at zero cost.

Downloadable resources for victims of cyber harm

For each type of cyber harm, we’ve created a clear, informative resource that victims can easily access. These handouts provide guidance on what may have happened, steps to take immediately, and other essential information. Designed with victims in mind, they also support service providers by offering a tangible tool to complement verbal support.

Special Considerations for Children and youth

Children are also vulnerable to cyber harms, and their parents or caregivers may turn to victim services for support. To help address their unique needs, this course includes a dedicated parent guide and key considerations for supporting children affected by online victimization. Understanding how digital harm impacts young people is essential to providing informed, age-appropriate care.

Content overview

  • Module 1: When Personal Information is Exposed – Supporting Victims of Privacy Breaches
  • Module 2: When Money and Identity are Stolen – Responding to Financial and Identity Theft
  • Module 3: When Private Images are Misused – Helping Victims of Image-Based Abuse and Sextortion
  • Module 4: Early-Stage and Lower-Risk Cyber harms – Mitigation before Escalation
  • Module 5: The Emotional Toll – Recognizing and Supporting Psychological Impacts
  • Module 6: When Online Threats Become Physical Dangers – Physical Safety and Risk Management
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Empower Cyber harm Victims Today

Strengthen your ability to support victims experiencing online harms. Enroll in CARE: Cybercrime Awareness and Response Education to gain the digital knowledge and tools needed to provide informed support, promote online safety, and help victims regain a sense of security and empowerment after experiencing online harm.

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