Press Release: CARE Course Equips Victim Services with Cybercrime Awareness and Response Education
FOR IMMEDIATE RELEASE
Tackling Cybercrime: KnowledgeFlow’s CARE Course Empowers Canada’s Victim Services Groups
KnowledgeFlow Cybersafety Foundation is proud to announce the launch of a groundbreaking new training course, Cybercrime Awareness and Response Education (CARE). It is now available for free at CybersafetyAcademy.org. Designed especially for nonprofit and victim services organizations, CARE equips frontline staff and volunteers with the knowledge and tools they need to support victims of cybercrime. These include privacy breaches, sextortion, cryptocurrency investment scams, tech-facilitated violence, and everything in between.
The CARE course was made possible through a grant from the Department of Justice Canada’s Victims Fund as part of Victims and Survivors of Crime Week 2024.
“We heard clearly from victim services workers across the province: cybercrime is rising, but the funding to help victims hasn’t kept pace,” said Claudiu Popa, CISSP, CIPP, CRISC, Co-Founder of KnowledgeFlow and a recognized cybersecurity and privacy expert. “With CARE, these frontline teams now have a powerful, accessible tool to increase their capacity. And it’s completely free.”
The CARE course fills a critical gap in current victim support services. Victim services organizations across the country are increasingly encountering clients harmed by online scams, harassment, doxxing, sextortion, and fraud. Yet few staff have received training tailored to these complex and evolving threats.
“Cybercrime isn’t just a technical issue. It’s a deeply human one,” said Paige Backman, LL.B., Co-Founder of KnowledgeFlow and a leading Canadian privacy and data governance lawyer. “Whether it’s a senior defrauded of life savings or a teen coerced online, these crimes devastate lives. CARE helps nonprofit workers recognize the signs, respond appropriately, and guide victims toward recovery.”
While CARE was developed using a trauma-informed framework, it is not a counselling course. Victim services staff and volunteers are the experts in trauma care. This course focuses instead on actionable steps for financial and technological recovery, as well as how to report incidents to the appropriate authorities. It is designed to be a practical, accessible tool to help organizations respond to victims with greater confidence and clarity
CARE is part of KnowledgeFlow’s growing suite of resources. It complements the popular Cybersafety Awareness for Public Educators (C.A.P.E.) course, which helps educators teach cybercrime prevention and digital resilience in classrooms and communities. Though CARE was created with nonprofit professionals in mind, it is open to everyone: professionals, volunteers, and concerned citizens who want to learn how to support those impacted by cybercrime.
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