Protecting seniors,
Connecting seniors
Knowledge To Help You Manage Your Finances in the Digital Age
It can be difficult for seniors to stay involved in daily financial activities such as bill paying, finance monitoring, depositing and withdrawing of funds, filing taxes, etc. as more of these activities are done online. Learn how to manage your finances online.
Digital Literacy
Use Online Tools and Platforms Safely and Securely
Financial Literacy
Manage Finances Digitally: Designed Specifically for Seniors
The right knowledge and information is empowering
For many seniors, using digital banking and financial management tools can be new and confusing. That’s why we created the Digital Financial Literacy Program – to help seniors understand and feel confident using these important tools.
The program offers training that covers everything from online banking basics to more advanced topics like cyber security. Seniors will learn how to safely and effectively manage their finances online, giving them the independence and peace of mind that comes with being digitally literate.
Learn how to manage your online banking and finances safely and securely
A variety of FREE resources, videos, tipsheets and tutorials designed to help educate, empower, and engage seniors in digital financial literacy.
Making Canadians #UnHackable
800+
Cybersafety Champions
30+
Workshops Developed
1,900+
Volunteer Hours
50+
Free Resources Created
Scams and Fraud
Scams and Fraud: How to spot them and stop them. This video will help you protect yourself against all kinds of scams and fraud including online and digital scams. This video will demonstrate how to detect fraud in it’s various forms, how to protect yourself against them and how to correct or respond to fraud attempts when they happen.
Online Safety Tips – Bookmarks
These online safety tips were turned in to handy bookmarks by our amazing Capstone Student Team from Ontario Tech University. Print these out as a daily reminder to stay #UnHackable!
How to password protect a Microsoft Word/ Excel/ PowerPoint Document
How to password protect a Microsoft Word/ Excel/ PowerPoint Document.
The Unusual Activity on Your Account Email
This Scam Hall of Shame winner is “The Unusual Activity in Your Account Email”. This example is supposedly from Amazon, but this type of email is used by scammers to imitate all sorts of companies. Spot the red flags!
PDF Guide
Everything you have ever wanted to know about PDF documents! Learn how to make one, when to use one and how to add a password.
Scam Red Flags
This visual will help you spot a scam regardless of whether it’s a phone call, text, email or any other method of contact.
Password Best Practices
This visual password checklist will remind you to ensure your passwords are secure.
The Ultimate Guide To Securing Your Devices & Accounts
Follow these 10 steps to secure your device and protect your personal information online by securing your accounts too.
Tax Scams
In this radio interview, Claudiu Popa, KCF Co-Founder explains common tax scams to watch out for.
Bits And Bytes
In this video from our KnowledgeWise program, Claudiu Popa, KCF Co-Founder, describes where your data goes online and it is used in cyberfraud. Learn about protecting your personal information.
The Covid Relief Fund Email
This example demonstrates how scammers leverage current world events to trick victims.
The Frozen Account Email
This example of the typical “your account is frozen, click here …” scam email points out the typical red flags of such a scam.
the Fraud Department Call
This typical scam comes in many forms and often includes some correct personal information that makes victims let their guard down. Scammers will often use your name, address, part of an account number, a company name, etc. that gives their contact a sense of legitimacy.
The Reward Is Waiting Email
The lure of a prize or other reward is very tempting. Be on the lookout for claims of winning. These oftem come with requests for payment of taxes or shipping on a nonexistent prize.
Romance Scams
This tip sheet explains the signs of a romance scam. Be on the lookout when a new relationship seems too perfect!
Holiday Scams Part 4
In this 4 part series of tip sheets, we highlight the common shopping scams that are most prevalent during this busy time of year.
Holiday Scams Part 3
In this 4 part series of tip sheets, we highlight the common shopping scams that are most prevalent during this busy time of year.
Holiday Scams Part 2
In this 4 part series of tip sheets, we highlight the common shopping scams that are most prevalent during this busy time of year.
Holiday Scams Part 1
In this 4 part series of tip sheets, we highlight the common shopping scams that are most prevalent during this busy time of year.
Rental Scams
This tip sheet explains some of the common indicators of a rental scam.
What To Do After A Breach
If you suspect your personal information has been compromised this tip sheet will explain what to do and who to contact.
Two-factor Authentication
This tip sheet explains Two-factor Authentication and how it keeps your accounts secure.
Phishing
This tip sheet explains the typical signs of Phishing which are scams designed to trick victims into giving personal information or $.
Password Management
This tip sheet highlights the best practices in password management to help keep your devices and accounts secure.
Online Banking
This tip sheet reminds you how to stay safe while online banking.
Malware
This tip sheet explains malware and how to prevent it.
How To Track Your Data
This tip sheet explains a simple but effective way of tracking which accounts have shared your email address with third parties.
How To Pick A Password Manager
This tip sheet explains what to look for when selecting a password manager program.
The Grandparent Scam
This tip sheet highlights the typical signs of a common scam that preys on seniors and is so common it has its own nickname.
Recovery Pitch Scams
This tip sheet explains what a Recovery Pitch scam is and how to spot it. Remember, scammers don’t always ask for $, sometimes they offer it!
Just Hang Up
This quick reference is a key reminder for identifying scam callers. When in doubt “Just Hang Up”!
Just Delete It
This quick reference is a key reminder for identifying scam emails. When in doubt “Just Delete It”!
New Device Tips
If your device is new there are a few things you need to remember to do!
Public Wifi Safety
This visual is a quick reminder for utilizing public wifi safely.
Malware Symptoms
Think your device has been infected by malware? Check this out.
Video Chat Safety Tips
From our KnowledgeConnect program this sheet highlights how to have video chats safely and privately.
Digital Financial Literacy: Secure Yet Simple
FREE Information and resources to help seniors manage online financial accounts and transactions.
