Golden Opportunity: Empowering Library Staff to Support Seniors Safely
November 10 @ 10:00 am - 3:45 pm
According to the Government of Canada, fraud is now the number one crime targeting older adults, and scams are becoming more sophisticated through the use of technology and artificial intelligence. From fake phone calls and online pop-ups to misleading emails and social media manipulation, many older adults are being targeted daily, often losing not just money, but confidence in using digital tools.
Golden Opportunity focuses exclusively on the nuances of library programming for older adults. This virtual conference will help library professionals design programs that foster connection, skill development, and personal enrichment while addressing the real challenges of staying safe online.
Libraries are trusted community spaces, and by strengthening their role in digital literacy and online safety, staff can empower older patrons to use technology with confidence, curiosity, and resilience.
About the Session
Join Debra Popa, Executive Director of the KnowledgeFlow Cybersafety Foundation, for an engaging session on empowering library staff to support older adults with safe online browsing. Some session topics include:
- How scammers and fraudsters specifically target older adults online
- The personal information seniors may unknowingly share while using digital devices
- Practical ways library staff can help older patrons browse safely and confidently, both in the library and at home
- Dismantling well-intended but harmful advice that library staff may give to patrons
- Everyday digital safety habits to prevent scams and protect privacy
This presentation will be followed by insights from other professionals who will share their own experiences and strategies for supporting digital safety and lifelong learning among older adults.
Event Information
Don’t miss this opportunity to strengthen your library’s role in supporting older adults through safe, engaging, and empowering digital learning. Join us online on November 10, 2025 from 10:05AM to 11:05AM, for this inspiring virtual conference designed exclusively for library professionals. To view the entire event program, click on the button below.
Event Survey
Thank you for attending our presentation. Please take a moment to to complete the survey with some feedback on the event. Thank you.
Participant Materials
Thank you for attending and completing the survey. To download the presentation slides, click on the button below.
Presentation slides will be available November 10th
Standardized Cybersafety Training Topics Resource
To download our comprehensive document of Standardized Cybersafety Training Topics that outline safety checklists to prevent victimization for various demographics including teens, newcomers, and older adults, click on the button below.
Essential Guide to Staying Safe From Modern Scams and Fraud
For more learning materials, check out the free courses from our KnowledgeFlow Cybersafety Academy, where you can access free courses that help libraries and other non-profits strengthen their understanding of essential cybersafety practices. Click on ‘Academy’ in our menu bar located at the top of the page, and select ‘Courses’ to view the specifics on what each of our courses teach. After finding your desired course, click the ‘Register Now’ button and sign up for an account on the academy.
