Privacy in Virtual Visits: A Toolkit for Staff and NPOs

As the world continues to adapt to the demands of our new reality, in this era of COVID-19 and social distancing, many residents in long-term care homes have turned to the use of various virtual platforms to connect with and keep in touch with loved ones. This toolkit explores unique privacy and security concerns encountered during these virtual visits. It presents practical tools to manage the rapidly evolving privacy threats and mitigate potential losses and misuse of residents’ personal information.